Customer Service Integrations App Center

The Contact Us app allows your customers to choose in which channel they prefer to leave you a message (chat, email, SMS, Facebook page, Messenger,

The Voice module lets you make and receive phone calls using regular phone numbers. It is as simple as it sounds!

The Video Chat app allows your customers and representatives to see and hear each other directly from the browser or mobile app. It delivers video

AppStore Reviews allows you to connect all your application reviews from the Apple AppStore to the system

The Oracle RightNow CRM integration lets you connect your Oracle RightNow CRM with CommBox platform, allowing Oracle users to sync data, open tickets and attach

The SysAid module lets you easily connect your SysAid system with CommBox’s platform, allowing SysAid users to sync data, open tickets and attach contacts directly

“The CommBox integration enables agents to seamlessly use the powerful Microsoft Dynamics 365 to manage day-to-day sales and service interactions with their customers while managing

CommBox is fully integrated with Priority ERP, enabling you to manage all communications across channels directly from Priority, automate interactions, launch campaigns and sync all

CommBox is fully integrated with SAP, enabling you to manage all communications across channels directly from SAP, automate interactions, launch campaigns and sync all data

CommBox is fully integrated with Salesforce, enabling you to manage all communications across channels directly from Salesforce, automate interactions, launch campaigns and sync all data

CommBox allows the organization to perform varied automation with rules that can run on even before a customer inquiry was made, by certain keywords or

The Intents module enables the system to identify customer intents and provide a relevant answer. It detect predesignated concepts from the customer’s interactions with the