Customer Service Integrations App Center

CommBox’s Flow Builder enables brands to design, launch and manage AI bots and automations easily and intuitively. No coding skills needed, yet Flow Builder offers

ChatGPT is included in CommBox’s robust automation, enabling a quick and efficient customer experience. Main capabilities: Identify customer intents and respond Suggested responses to agents

The CommBox YouTube app allows you to control your YouTube channel, view customers‘ comments and reply.

The CommBox Facebook module allows you to easily connect Facebook pages to the platform. It enables you to engage and manage all your and your

The SMS module offers two-way communication with customers through SMS messages. Every communication channel you open represents one phone number of your organization. It integrates

The Email app connects your email account or new emails to CommBox’s unified inbox, allowing you to manage all your email messages, reply to your

Answering customer requests and resolving interactions in a timely manner is the foundation of providing an excellent customer support. Focus on Tweets to your account,

CommBox Instagram module allows you to connect your Instagram accounts, view your customer comments and reply to them from the unified inbox.

Connect your Google Business Messages account as a customer communications channel. Manage all engagements sent to your Google account from our unified inbox. Set up

CommBox enables you to connect your WhatsApp account as a channel. Receive and send messages. Manage your inbound conversations and send outbound campaigns via WhatsApp.