Careers

About the Role

We are a well-established, well-funded startup operating in the Customer Experience (CX) market, serving high-level enterprise clients across various industries. Our mission is to revolutionize customer interactions through intelligent, AI-powered solutions that enhance communication, efficiency, and personalization.

As a Senior Backend Developer specializing in AI engineering, you will play a key role in building and scaling the backend systems that power our next generation of AI agents for customer interactions. This is an opportunity to join a fast-moving, innovation-driven team where your work will directly shape how global enterprises engage with their customers using advanced AI technologies.

Key Responsibilities

• Design, develop, and maintain robust backend services and APIs for AI-driven products.
• Integrate AI models and agents into production environments, ensuring high performance and scalability.
• Work with large-scale data processing pipelines and model-serving infrastructure.
• Collaborate with AI teams to optimize inference pipelines, data flows, and model deployment lifecycles.
• Ensure system reliability, security, and maintainability across cloud and on-premise environments.
• Contribute to architectural decisions and technical strategy for AI-based backend services.

Requirements

• 5+ years of experience as a backend software engineer.
• 2+ years of experience developing AI agents or integrating AI systems into production.
• Strong proficiency in Python (FastAPI, Flask, Django, or similar frameworks).
• Experience with AI frameworks and tools (LangChain, OpenAI API, Hugging Face, or similar).
• Solid understanding of RESTful and GraphQL APIs, microservices architecture, and asynchronous programming.
• Hands-on experience with databases (SQL and NoSQL) and cloud services (AWS, Azure, or GCP).
• Knowledge of software design patterns, testing, CI/CD, and version control (Git).
• Strong problem-solving skills, attention to detail, and ability to work independently.

Nice to Have

• Experience with C# / .NET for system integration or hybrid backends.
• Familiarity with Docker, Kubernetes, and scalable model serving infrastructure.
• Background in conversational AI, agent frameworks, or retrieval-augmented generation (RAG) systems.