Products

AI Agents
Our AI Agents resolve 40% of inquiries end-to-end, no matter how complex

Omnichannel
Customers contact you on any channel, agents respond from one workspace

Integrations & Automations
Connect your existing systems and automate workflows without coding

Outbound Campaigns
Proactive messaging campaigns that drive engagement and conversions

BI & Analytics
Dashboards with drill-down insights to manage shifts and optimize performance

Voice AI Agents
AI voice agents that handle calls and transfer to your existing systems.

Commsite
Let customers get instant answers, find products, and solve problems through natural conversation.

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Solutions
CommBox for Digital Service
Provide exceptional service across all digital channels with humans and AI bots

CommBox for Sales & Marketing
Streamline acquisition, lead generation and customer engagements to win every deal

CommBox for HR
Win top talents with AI-powered digital engagement

Telecom

Retail & eCommerce

Insurance

Healthcare

Financial Services

Automotive

Logistics

Hospitality

Utility

Education

Government
Resources

Blog
All the latest trends and innovations in CX automation

Customer Portal
Explore our resources, how-to guides, and training programs

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News articles, press releases and more

Customer Stories
Read how leading brands grow with us

Developer Center
All tools, information and APIs

Webinars & eBooks
CX best practices straight from the experts.

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Commsite
Let customers get instant answers, find products, and solve problems through natural conversation.

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Blog

Discover the new era of AI-powered customer experience for improved business outcomes.

McKinsey’s New Report on Agentic AI: Why Trust Defines Success

Why 95% of AI Pilots Fail and Where Enterprises Are Getting AI Right

How Conversational Websites Drive Conversions in Marketing

10 Reasons to Make Your Website Conversational

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Customer Experience, Artificial Intelligence, Automation, Business Automation, Business Transformation, Conversational AI, Marketing Strategy, Sales

Why Your Website Should Talk Back – Insights from a Product Leader in AI

You’ve experienced this: You visit a website to do one simple thing: download a bill,...

Business Automation, Generative AI

How Orchestrated CX Transforms Airline Crisis Management

The skies, by their very nature, are unpredictable. And sometimes, despite meticulous planning, unforeseen forces...

Customer Experience, Artificial Intelligence, Automation, Business Automation, Business Transformation, Conversational AI, Marketing Strategy, Sales

How AI Changed What Customers Expect From Your Website

Your customers’ brains have been rewired by AI. They now expect every online interaction to...

Business Automation, Generative AI

Speed Is the Moat: Future-Proofing Your CX Journeys

Speed Is the Moat: Future-Proofing Your CX Journeys Shavuot is one of my favorite holidays....

Business Automation, Generative AI

SERVQUAL – How You Should Measure the Quality of Service at Your Organization

Ever feel like there’s a new business model to learn with each week that goes...

Business Automation, Generative AI

The Manufacturer’s Guide: Using Customer Service to Break into the AI Era

In today’s manufacturing world, speed, precision, and customer satisfaction are non-negotiable. Whether you’re managing global...

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Get the CX best practices straight from the experts.