Join the CommBox team!​

CommBox is seeking passionate and driven individuals who are excited to shape the future of customer service through cutting-edge AI and automation.

If you thrive in a collaborative environment where your ideas matter and you’re empowered to make an impact, join our innovative team and help us revolutionize the way businesses interact with their customers.

350+

Global
Customers

100+

Employees
Israel and US

VC

Backed by
PSG Equity

Open Roles

Junior IT & DevOps

Glil Yam, Israel · Full time · Associate

About The Position

We are seeking a highly motivated and enthusiastic Junior IT & DevSecOps Engineer to join our growing team. This is an excellent opportunity for an individual looking to kickstart their career in a dynamic environment, focusing on IT support, development, security, and operations. You will play a key role in ensuring the security, stability, and efficiency of our cloud and physical infrastructure, while also providing essential technical support to internal users.


Responsibilities:


User & Access Management:

  • Handle onboarding and offboarding workflows, including user account provisioning and deprovisioning across identity and access systems (e.g., AD, JumpCloud, Google Workspace).
  • Provide Tier 1–2 IT support for internal users on Windows, MacOS, and Linux systems.
  • Manage endpoint configurations, group policies, and authentication integrations.


Infrastructure & Networking:

  • Assist in the deployment, maintenance, and monitoring of both cloud-based (AWS) and on-premise physical infrastructure.
  • Configure and maintain office and remote networking components: VPNs, VLANs, DNS, DHCP, firewalls (e.g., FortiGate).
  • Troubleshoot connectivity issues, network performance degradation, and outages.
  • Contribute to the development and maintenance of Infrastructure as Code (e.g., Terraform, CloudFormation) to automate infrastructure provisioning and configuration.
  • Assist in securing containerized applications and platforms, specifically focusing on Kubernetes and Docker security best practices.


Security Implementation & Monitoring:

  • Support the implementation and monitoring of security controls across our cloud and physical environments, including vulnerability scanning, intrusion detection, and access management.
  • Help integrate security tools and practices into our CI/CD pipelines and existing systems.
  • Enforce network access controls and segmentation (e.g., using NAC tools).
  • Monitor and respond to endpoint and network security alerts (e.g., NAC, SentinelOne).
  • Apply and maintain security controls for patch management, encryption, MFA, and antivirus.


Asset & License Management:

  • Maintain hardware/software inventory and licensing using ITAM tools (e.g., Snipe-IT).
  • Track assignment, condition, and lifecycle of all user devices and IT assets.


Documentation & Procedures:

  • Contribute to the creation and maintenance of technical documentation for infrastructure, security procedures, and best practices.
  • Document standard operating procedures (SOPs) for IT operations, security workflows, and troubleshooting.
  • Contribute to the development of internal IT best practices and policies.



Requirements

Qualifications:

  • Basic understanding of cloud computing concepts (e.g., IaaS, PaaS, SaaS).
  • Proficiency in user/system administration within mixed environments (Windows/macOS/Linux).
  • Strong knowledge of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, NAT, routing.
  • An interest in security principles and best practices.
  • Familiarity with identity and access management, SSO/MFA, and cloud directory tools.
  • Understanding of endpoint protection, patching, MDM, and security policies.
  • Exposure to scripting languages (e.g., Python, Bash, Powershell).
  • Strong problem-solving skills and a willingness to learn.
  • Excellent communication and teamwork abilities.
  • Experience with ticketing systems and cross-functional user support.
  • Ability to write and maintain clear technical documentation.


Bonus Qualifications:

  • Experience with containerization technologies (Docker, Kubernetes).
  • Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI).
  • Knowledge of any IaC tools (e.g., Terraform, Ansible).
  • Relevant certifications (e.g., CompTIA Security+, AWS Cloud Practitioner).


Apply for this position

Headquarters​

We work in a creative and dynamic environment, where the presence of nature embraces us, providing the perfect inspiration to get those creative juices flowing.

Commbox office Israel

Our Culture

Innovate

Embrace bold ideas and drive groundbreaking solutions together.

Connect

Foster meaningful relationships, collaboration, and open communication.

Impact

Make a tangible difference by creating positive change in our industry.

Grow

Nurture personal and professional development to reach your full potential.

The values that define us

Creative Innovation

We love finding new and exciting ways to use technology to improve people’s lives. Our goal is to be innovative in ways that make a real difference for humans.

We want to make a positive difference in the world and create experiences that truly matter for people.

We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.

Our customers are at the heart of everything we do. We strive to understand their needs and provide the best solutions to make them happy.
commbox our-culture
Creative Innovation
We love finding new and exciting ways to use technology to improve people’s lives. Our goal is to be innovative in ways that make a real difference for humans.
Making an Impact
We want to make a positive difference in the world and create experiences that truly matter for people.
Togetherness

We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.

Customer Centric
Our customers are at the heart of everything we do. We strive to understand their needs and provide the best solutions to make them happy.
commbox our-culture

Join us and build the future of AI powered customer experience!