Join the CommBox team!
CommBox is seeking passionate and driven individuals who are excited to shape the future of customer service through cutting-edge AI and automation.
If you thrive in a collaborative environment where your ideas matter and you’re empowered to make an impact, join our innovative team and help us revolutionize the way businesses interact with their customers.
Global
Customers
Employees
Israel and US
Backed by
PSG Equity
Open Roles
AI Full Stack Team Lead
About The Position
About Us
CommBox is an Omnichannel and AI-driven CX platform that empowers businesses to deliver seamless, personalized interactions across multiple touchpoints. Leveraging advanced natural language processing and machine learning, CommBox enables intelligent automation, contextual engagement, and real-time analytics to enhance customer satisfaction and drive business outcomes. With its unified platform approach, CommBox helps organizations optimize their customer journeys, boost agent productivity, and stay ahead of evolving customer expectations in the digital-first landscape.
Job Description:
We are looking for a Full Stack Team Lead to join our dynamic and innovative team. This role involves leading a talented group of developers and QA engineers while driving the development of both frontend and backend solutions. You will take technical ownership of critical projects, integrating modern technologies and ensuring alignment with business goals.
Responsibilities:
- Team Leadership: Mentor, guide, and manage a team of Full Stack developers and QA engineers, fostering a collaborative and high-performing environment.
- Technical Ownership: Lead the design, implementation, and optimization of scalable backend services in C#/.NET, with frontend solutions in React and CSS TypeScript.
- AI Integration: Incorporate AI, LLMs, RAG, and automation technologies to enhance system capabilities and features.
- Collaboration: Work closely with DevOps, Product Managers, and other teams to deliver innovative, reliable solutions.
- Lifecycle Involvement: Participate in all stages of the software engineering lifecycle — research, prototyping, development, and deployment.
Requirements
Basic Qualifications:
- 7–8 years of development experience, including at least 2+ years as a team lead.
- Hands-on expertise in React, TypeScript, and modern web technologies (CSS, HTML5).
- Extensive experience with C#, ASP.NET, and relational databases (MySQL, PostgreSQL, MSSQL).
- Proficiency in RESTful APIs, JSON, JWT, and secure software design principles (e.g., OWASP).
- Strong technical problem-solving skills with a passion for technical excellence.
- Familiarity with tools like GitHub, Postman, Kibana, and Jira.
- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
Preferred Qualifications:
- Experience with AWS Lambda, gRPC, GraphAPI, Kafka, Python, and AWS SQS.
- Knowledge of microservice architecture and object-oriented design patterns.
- Startup mentality with the ability to iterate quickly and adapt to changing priorities.
- Strong commitment to quality through unit testing, code reviews, and automation practices.
Apply for this position
Headquarters
We work in a creative and dynamic environment, where the presence of nature embraces us, providing the perfect inspiration to get those creative juices flowing.
- Glil Yam, Israel
- U.S 401 Park Drive, Suite 204, Boston, MA 02215
Our Culture
The values that define us
Creative Innovation
We love finding new and exciting ways to use technology to improve people’s lives. Our goal is to be innovative in ways that make a real difference for humans.
Making an Impact
We want to make a positive difference in the world and create experiences that truly matter for people.
Togetherness
We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.
Customer Centric
We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.
