fbpx

Sales and support teams, manage your customer communication across all digital channels.

CommBox is a powerful tool that lets you manage all of your customer communications seamlessly directly from your CRM and ERPs.

Learn More Now
  • One smart inbox, provide seamless and instantaneous responses by harnessing the power of AI- powered Chatbots.
  • Seamless integration with SAP C4C to get you up and running in no-time.
  • Smart routing engine built to boost agent efficiency and increase the satisfaction of both agents and customers.
CommBox - customer support and messaging platform

One Powerful customer communication solution

CommBox provides a complete omnichannel experience for your customers. Whether it's through WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox.

c
CommBox dashboard

See the bigger picture

Easily see the big picture and understand all communication statuses. Get a high-level visual overview of your team's work. Rapidly understand your team's performance to make sure everyone is on track.

Communication on autopilot

Automate 70% of your repetitive tasks​

With CommBox repetitive tasks can be diverted to self-service by automation to reduce the load of the agents while at the same time enable customers to access services 24/7.

CommBox - customer support and messaging platform
SAP Customer Communication
Cost efficient communication

Save in operational costs

For large and midsize enterprises that need to manage multiple service channels and strive for seamless communications, the CommBox platform bridges the gap between automated processes and human contact. Save in operational costs by automating everything that can be automated and leave the more complex tasks for the live agents.

Schedule a Demo

Agent Routing & Team Collaboration

CommBox offers an ultimate communication solution for for teams using SAP. Omnichannel by design, all channels and conversations are in one place, making SLA compliance, assignments, tagging and routing super easy.

Learn why companies choose CommBox for their customer communications

Automate your customer communication with CommBox

Provide state-of-the-art customer service.

  • One smart inbox, provide seamless and instantaneous responses by harnessing the power of AI- powered Chatbots.
  • Seamless integration with SAP C4C to get you up and running in no-time.
  • Smart routing engine built to boost agent efficiency and increase the satisfaction of both agents and customers.

Schedule your free demo

Build the customer experience
you always wanted