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Essential

*Annual Plan

The digital engagement suit to elevate your customer journey with ease.

$89 per agent / month

Advanced

*Annual Plan

Going beyond digital engagement with automation and out-of-the-box integrations.

$99 per agent / month

Premium

*Annual Plan

Experience the full power of CommBox with additional features and customizations

$129 per agent / month

Channels

Facebook Messengervv
SMSvvv
WhatsAppvvv
Instagramvvv
Telegramvvv
Twittervvv
Emailvvv
Youtubevvv
Google Business Messagesvvv
Facebook Messengervv
Voicevv
Videovv

Apps & Features

Digital Forms (eSignature)vv
App Store Reviewvv
Google Playvv
Web Syndicationvv
Visual Navigatorvv
Customer Satisfaction Surveyvv
Customer Service App vv
Contact Us Appvv
3rd party integrationsvv
Voice Connectors vv
CRM Connectorsvv
Advanced Customization v
2FAv

Automation

Auto Assignmentsvvv
Business Logic Rulesvv
AI Chatbotvv
Predictive AI (Agent Assist)vv

BI & Analytics

Insightsvvv
SLAvvv
User Custom Fieldsvvv
Dashboardvvv

Notes:

*Essential: One channel per channel type, including: Google Play, Google My Business, App Store Review, Web Syndication.
*Advanced and Premium:  Each Additional channel per type as add on. Including Google Play, Google My Business, App Store Review, Web Syndication. Excluding Video.
**Three email boxes included
*** One number included, not including traffic
**** One Bot license included
***** Available Connectors
All channels and related don’t include traffic

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

Build the customer experience
you always wanted