The CommBox omnichannel customer communication solution provides lead generation chatbots and a unified inbox for cross-channel lead management. Enable your sales agents to engage prospects and provide a personalized customer experience across all customer touchpoints, and increase your sales effortlessly
CommBox offers a unified inbox for customer interactions, allowing sales agents to communicate with customers through any digital channel they prefer: Facebook Messenger, Instagram, WhatsApp, Telegram, Email, SMS, and more. By interacting with customers across channels, you improve their customer experience and increase your sales faster.
For large and midsize enterprises, automated chatbots provide the perfect assistants to help you generate and qualify leads. By leveraging the CommBox sales chatbot for your business, you can engage with customers and automatically ask them a series of predefined questions to understand their interest in your product and their scale of work.
By automating repetitive tasks, you reduce SLA, improve your efficiency, allow your sales agents to focus on selling your products; all these will eventually lead to an increase in your bottom line. You can also use AI-powered chatbots to complete sales end-to-end in some industries.
We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.Read full story