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Transforming Insurance Customer Service with AI Chatbots and WhatsApp Business

Transforming Insurance Customer Service with AI Chatbots and WhatsApp Business

Introduction to AI Chatbots and WhatsApp Business Customer service is crucial in the competitive insurance market. Conversational AI is a gateway to a new journey in customer interaction. By adopting AI chatbots and technologies, you can streamline customer communications and raise their level of satisfaction, happy customers equal future growth. This article explores conversational AI […]

What is Customer Obsession? How to Become Customer-Obsessed with AI Chatbots

Customer Service Agent - Customer Obsession (2)

Being customer-obsessed is not just another “in” word of the moment; it’s an essential part of your business’s strategy if your mission is to stay ahead of the competition and stand out in a competitive market. Now, you might be wondering what is behind “customer obsession” and how AI chatbots play a role in helping […]

AI Chatbots for Student Support – Bridging the Gen-Z Gap in Universities

AI Chatbots for Student Support

Introduction – Meet Your New Campus Connector: How AI Chatbots Are Bridging the Gen-Z Gap in Universities Welcome to the new digital frontier of higher education, where generative AI chatbots for student support transform how universities communicate. Bygones are the days when the only things bridging the generational gap were shared dining halls and the […]

9 Advantages of Customer Service Chatbots 

9 Advantages of Customer Service Chatbots 

Customer Service Chatbots. ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh in on the debate that this impressive tech tool has created. There are claims that ChatGPT will revolutionize everything from coding to content writing to customer support. And that’s in its current form. ChatGPT’s creator, OpenAI, is […]

Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

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Self-service support channels such as chatbots, online portals, knowledge base and FAQs are considered crucial for customer service. You might even say that they’re now mandatory for any service organization. Research indicates that 67% of consumers prefer self-service over speaking to a company representative. Furthermore, about 90% of consumers expect brands and organizations to offer […]

9 Advantages of Customer Service Chatbots

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Today, only a chatbot based on artificial intelligence (AI) can provide the fastest and highest quality communication with customers. These are automated systems that allow companies to interact optimally with users. They completely changed the system of business communication and made it more convenient for both parties. More than 35% of users want chatbots to […]

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CommBox Era AI Generative AI for Customer Service Automation

Generative AI to boost automation & agent efficiency

Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

Connect agents across channels to offer an omnichannel experience

Tailor CommBox to your needs with complete client-level customization

Engage thousands of customers in a single click

Make informed decisions with dashboards and reports

Integrate seamlessly with every channel, system & app

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