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Discover the new era of AI-powered customer experience for improved business outcomes.

Agentic-AI-CommBox-Mckinsey-report

McKinsey’s New Report on Agentic AI: Why Trust Defines Success

Why AI Pilots Fail

Why 95% of AI Pilots Fail and Where Enterprises Are Getting AI Right

How Conversational Websites Drive Conversions in Marketing

Conversational Websites

10 Reasons to Make Your Website Conversational

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CommBox Airline Hyper Personalized, Agentic Airline Travel Agent  
Business Automation, Generative AI

How Orchestrated CX Transforms Airline Crisis Management

The skies, by their very nature, are unpredictable. And sometimes, despite meticulous planning, unforeseen forces...

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speed
Business Automation, Generative AI

Speed Is the Moat: Future-Proofing Your CX Journeys

Speed Is the Moat: Future-Proofing Your CX Journeys Shavuot is one of my favorite holidays....

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SERVQUAL – Why and How You Should Measure the Quality of Service at Your Organization.
Business Automation, Generative AI

SERVQUAL – How You Should Measure the Quality of Service at Your Organization

Ever feel like there’s a new business model to learn with each week that goes...

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The Manufacturer's Guide: 
Using Customer Service to
 Break into the AI Era
Business Automation, Generative AI

The Manufacturer’s Guide: Using Customer Service to Break into the AI Era

In today’s manufacturing world, speed, precision, and customer satisfaction are non-negotiable. Whether you’re managing global...

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WhatsApp Referrals Facebook ad attribution via CommBox
WhatsApp Business

How to Track WhatsApp Conversions from Facebook Ads: The Complete Attribution Guide

WhatsApp Referrals gives you complete visibility into which Facebook ads drive customer conversations by tracking...

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The 15-Minute Delay Heard Around the World (1)
Automation, Business Automation, Call Center, Customer Experience

HP’s Customer Service Fail: Why Bad CX Backfires (and How to Avoid It)

HP’s Recent Customer Service Controversy Shows Why Companies Need Better CX Strategies Last month, HP...

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SAP-INTEGRATION-YT CommBox jpg

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

02 min to watch

LEVEL-UP-COMMBOX-2 CommBox

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

01 min to watch

CommBox-GenAI-webinar

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

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