Blog

Discover the new era of AI-powered customer experience for improved business outcomes.

Era Voice AI Agent Commbox - CRM

How AI Voice Assistants Revolutionize Your CRM System

CommBox Insights

The Most Strategic Way Enterprises Will Use AI in 2026: Real-Time Insights

WhatsApp Coexsistence CommBox

WhatsApp Coexistence – Complete Flexibility for Sales and Field Teams

2025 recap: The year of AI and CX

2025 Wrap-Up: The Year AI Finally Met CX Demand

Stay in the loop

Get the latest industry trends and best practices in CX, messaging and automation straight to your inbox.

5 Causes of Excessive Customer Churn and How to Handle Them 
Automation

5 Causes of Excessive Customer Churn and How to Handle Them 

Excessive Customer Churn. Acquiring new customers will always cost more than keeping the ones you...

CommBox Blog - Customer-Service
Analytics

Startups: How To Choose The Right Customer Service Channel

Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot...

Google Business Messages – The Complete Guide by CommBox
Customer Experience

Google Business Messages – The Complete Guide

What is Google Business Messages? Google has recently released a new customer communication channel called...

9 Customer Retention Strategies to Use in 2022
Business Messaging

9 Customer Retention Strategies to Use in 2022

Customer Retention Strategies. For a business to be profitable, it is important to be able...

CommBox Blog - Help
Customer Experience

9 Advantages of Customer Service Chatbots

Today, only a chatbot based on artificial intelligence (AI) can provide the fastest and highest...

CommBox Blog - Whatsapp-Promotional-Messages
Customer Experience

How to Boost Sales with WhatsApp Promotional Messaging

Boost Sales with WhatsApp. Promotional WhatsApp Campaigns are one of today’s most efficient marketing tools....

SAP-INTEGRATION-YT CommBox jpg

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

02 min to watch

LEVEL-UP-COMMBOX-2 CommBox

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

01 min to watch

CommBox-GenAI-webinar

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

Get the CX best practices straight from the experts.