Turn conversations into actionable experiences across your customers’ favorite messaging channels (Facebook, Instagram, Twitter, SMS, WhatsApp, Google, Chat, Telegram, Email, Video, Voice) and boost your customer satisfaction by 25% or more with CommBox’s AI-driven autonomous communication platform.
✓ 2X your agent productivity: Route 50% of calls to digital channels and let agents handle multiple conversations from a single agent interface, backed by a built-in knowledge base and AI.
✓ AI at your service: Automate 50% of repetitive tasks with self-service chatbots and AI embedded in every touchpoint.
✓ Insights-Driven Business: Get a deep look at customer journeys and grow your business with advanced analytics.
We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.Read full story