Products
Solutions
Resources
Pricing
Partners

Automation & Generative-AI

Leverage AI chatbots, custom workflows, ChatGPT and more

Unified Agent Workspace

Connect agents across channels to offer an omnichannel experience

CommBox Platform

Tailor CommBox to your needs with complete client-level customization

Messaging & Campaigns

Engage thousands of customers in a single click

Reporting & Analytics

Make informed decisions with dashboards and reports

App Center

Integrate seamlessly with every channel, system & app

CommBox Era AI

Leverage Generative AI to boost automation and & agent efficiency

Solutions

CommBox for Digital Service

Provide exceptional service across all digital channels with humans and AI bots

CommBox for Sales & Marketing

Streamline acquisition, lead generation and customer engagements to win every deal

CommBox for HR

Win top talents with AI-powered digital engagement

Industries

Telecom

eCommerce

Insurance

Healthcare

Financial Services

Automotive

Logistics

Hospitality

Utility

Education

Government

TOP FEATURES

Shift call volume to digital

24/7 self-service

Appointment scheduling

Lead qualification

Blog

All the latest trends and innovations in CX automation

Help Center

Read our product releases, guide and tech specs

Press Room

News articles, press releases and more

Customer Stories

Read how leading brand grow with us

Developer Center

All tools, information and APIs

Webinars & eBooks

CX best practices straight from the experts

GENERATIVE AI EBOOK

Read the guide and leap into the new era of AI customer service

Blog

Experience the new world of autonomous communication.

The Impact of Generative AI Chatbots on Customer Satisfaction

3min to read

How to get started with AI in 5 simple steps

3min to read

5 business takeaways from packed UK customer service event

3min to read

Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

3min to read

Stay in the loop

Get the latest industry trends and best practices in CX, messaging and automation straight to your inbox.

Blog

The era of Autonomous Communication is here

Autonomous Communication. Lately, we’ve been hearing more and more about Autonomous Communication. Is it yet another soon-to-be-forgotten buzzword, or is it a true, fundamental shift...

3 min read

Read more

Blog

3 Common SaaS B2B Pricing Issues You Can Easily Mitigate, Best Practices, Tips, Guide

SaaS B2B Pricing Issues 1. Cost-Plus Pricing Cost-plus pricing is a strategy where you determine...

Read more

Blog

Creating A Winning Landing Page Based On What Your Customers Wants, The Ultimate Guide

Winning Landing Page. As you browse the internet, moving from site to site, you see...

Read more

Blog

How To Identify Micro-Trends in Customer Experience, Tips, Guide

Identify Micro-Trends. Identifying trends is a vital part of how you stay competitive as a...

Read more

Blog

How To Create ‘Aha’ Moments Utilizing Your Customer Service Data, 5 Things To Consider

Customer Service Data. Most of us have experienced this feeling. You’ve been slaving away over...

Read more

Blog

6 Digital Experiences You Should Adopt Today To Convert More Prospects Into Loyal Customers, Tips, Guide

Digital Experiences. It’s 2021, and it’s all about digital. While it’s true that the world...

Read more

Blog

7 Top Productivity Hacks That Will Help You Maximize Your Day

Productivity Hacks. There are only 24 hours in a day, and there’s no changing this...

Read more

Read More Articles

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

02 min to watch

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

01 min to watch

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

Get the CX best practices
straight from the experts.