Blog

Discover the new era of AI-powered customer experience for improved business outcomes.

Navigating the Storm by Design: How Orchestrated CX Transforms Airline Crisis Management

How AI Changed What Customers Expect From Your Website

Speed Is the Moat: Future-Proofing Your CX Journeys

SERVQUAL – How You Should Measure the Quality of Service at Your Organization

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Analytics

AI-Powered Public Services Are Revolutionising Smart Municipal Services

Municipal services are the backbone of our cities. They are like superheroes, quietly working behind...

Chatbot

WhatsApp and ChatGPT A Dynamic Duo

Introduction – WhatsApp and ChatGPT A Dynamic Duo The Future of Communication: How WhatsApp Business...

Chatbot

The Impact of Generative AI Chatbots on Customer Satisfaction

In the dynamic landscape of today’s fast-paced digital world, businesses are in a perpetual pursuit...

Omnichannel Communication

How to get started with AI in 5 simple steps

By Dvir Hoffman, CEO at CommBox. How to get started with AI in 5 simple...

Generative AI

5 business takeaways from packed UK customer service event

By Vered Shani. One of the most valuable perks of attending industry events is gaining...

Chatbot

Beyond Business Hours: 5 Best Practices for Shifting to 24/7 Service [Minus the Extra Cost]

“Sorry, our agents are currently unavailable” is an all-too-familiar message that no customer wants to...

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

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CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

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Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

Blog

Discover the new era of AI-powered customer experience for improved business outcomes.

Navigating the Storm by Design: How Orchestrated CX Transforms Airline Crisis Management

How AI Changed What Customers Expect From Your Website

Speed Is the Moat: Future-Proofing Your CX Journeys

SERVQUAL – How You Should Measure the Quality of Service at Your Organization

Stay in the loop

AI-Powered Public Services Are Revolutionising Smart Municipal Services

WhatsApp and ChatGPT A Dynamic Duo

The Impact of Generative AI Chatbots on Customer Satisfaction

How to get started with AI in 5 simple steps

5 business takeaways from packed UK customer service event

Beyond Business Hours: 5 Best Practices for Shifting to 24/7 Service [Minus the Extra Cost]

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

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