Category: Generative-AI
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Generative-AIGenerative AI: Redefining the Equation of Volume-Cost in Customer Service
In the world of economics, there are fundamental principles that we rarely question or debate. We accept, without hesitation, that the forces of supply and demand influence prices, that money holds value, and that economies of scale can drive down the cost per unit. These principles form the bedrock of economic understanding. But what about… Read more
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ChatGPT for Customer Communication — Scaling Your Business with CX Automation
ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh in on the debate that this impressive tech tool has created. There are claims that ChatGPT will revolutionize everything from coding to content writing to customer support. And that’s in its current form. ChatGPT’s creator, OpenAI, is already showing off… Read more
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