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Tag: customer journey map

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  • What is a Customer Journey Map and Why Do You Need One? 

    What is a Customer Journey Map and Why Do You Need One? 

    Do you know what your customer’s journey looks like? If not, you need to create a customer journey map. A customer journey map visually represents how customers interact with your brand.  It shows the different stages of the customer’s experience, from when they first hear about your product or service to when they become a… Read more

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