All Blog Posts
Free Trial vs Demonstration, Choosing Which One, a Helpful Guide
It might seem like a simple answer, but actually, the choice of whether to provide...
8 Best Customer Service Practices Every Company Should Adopt
The key to providing good customer service is easily and quickly building a good relationship...
Implementing An Omni-Channel Customer Service Platform Is Essential To Success
What Customer Loyalty Is, Why It Is Important, And How Commbox’s Omni-Channel Customer Service Platform...
Moving From A Traditional Call Center To An Autonomous Omnichannel Contact Center
The contact centers of the past could be defined as 'tactical' or 'reactive' solutions. Their...
The Role of Social Media in Customer Service, a Social Media Guide
Building relations with customers via social media and the way these channels are managed is...
What Is CommBox? An Inside Look At The Most Advanced Omnichannel Platform
The world is going through a digital revolution as the use of artificial intelligence (AI) and...