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Tag: video call

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  • Boosting Your Customer Experience with Video Call Support

    Boosting Your Customer Experience with Video Call Support

    In 2020 and 2021, video calls across all contact centers or call centers’ customer support channels have gained a lot of steam. Video chat is a relatively new feature in customer service and can link an organization to its consumers by providing a tailored customer experience.  A video feature lets call center agents to interact… Read more

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