All Blog Posts
Implementing An Omni-Channel Customer Service Platform Is Essential To Success
What Customer Loyalty Is, Why It Is Important, And How Commbox’s Omni-Channel Customer Service Platform...
Moving From A Traditional Call Center To An Autonomous Omnichannel Contact Center
The contact centers of the past could be defined as 'tactical' or 'reactive' solutions. Their...
The Role of Social Media in Customer Service, a Social Media Guide
Building relations with customers via social media and the way these channels are managed is...
What Is CommBox? An Inside Look At The Most Advanced Omnichannel Platform
The world is going through a digital revolution as the use of artificial intelligence (AI) and...
Boost Your Sales and Customer Service With WhatsApp For Business
In January 2018, WhatsApp launched its much anticipated WhatsApp Business App to a limited market....
What Are The Benefits of Business Automation? A Helpful Guide
Thanks to the development of technology, more and more companies decide to automate their business....