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Discover the new era of AI-powered customer experience for improved business outcomes.

Navigating the Storm by Design: How Orchestrated CX Transforms Airline Crisis Management

How AI Changed What Customers Expect From Your Website

Speed Is the Moat: Future-Proofing Your CX Journeys

SERVQUAL – How You Should Measure the Quality of Service at Your Organization

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Generative AI

CX Redefined: Evolving Beyond Self Service to Business Messaging

CX Redefined Why It’s Time to Move Beyond Self Service Timing is everything when it...

Customer Experience

9 Advantages of Customer Service Chatbots

Customer Service Chatbots. ChatGPT is a seriously hot topic. Professionals from all industries have been...

Customer Experience

Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

Self-service support channels such as chatbots, online portals, knowledge base and FAQs are considered crucial...

Automation

5 Causes of Excessive Customer Churn and How to Handle Them

Excessive Customer Churn. Acquiring new customers will always cost more than keeping the ones you...

Analytics

Startups: How To Choose The Right Customer Service Channel

Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot...

Customer Experience

Google Business Messages – The Complete Guide

Google has recently released a new customer communication channel called Google Business Messages. This unique...

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

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CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

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Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

Blog

Discover the new era of AI-powered customer experience for improved business outcomes.

Navigating the Storm by Design: How Orchestrated CX Transforms Airline Crisis Management

How AI Changed What Customers Expect From Your Website

Speed Is the Moat: Future-Proofing Your CX Journeys

SERVQUAL – How You Should Measure the Quality of Service at Your Organization

Stay in the loop

CX Redefined: Evolving Beyond Self Service to Business Messaging

9 Advantages of Customer Service Chatbots

Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

5 Causes of Excessive Customer Churn and How to Handle Them

Startups: How To Choose The Right Customer Service Channel

Google Business Messages – The Complete Guide

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

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