This module tracks all customer activities on your website and the various apps installed on it (e.g. chat) using a specific embed code. It provides your representatives with a straightforward trail of all activities the specific customer has done so far. By defining rules, this module also allows sending alerts to representatives accordingly and offers advanced automation.
We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.Read full story