Amazing Customer Experience. Customer experience is already a top focus for most industries, transforming interactions between buyers and sellers for many products and services. We’ve
Support Agent Needs CommBox. Support agents are on the frontline. They are the people talking to your customers every day and shaping customer opinions on
Customer Support Workflows. All business environments can be busy and chaotic places where thousands of tasks need to be completed every day. There are usually
Customer Growth for SaaS B2B. A recent B2B market survey found that a whopping two-thirds of businesses are making customer experience a top priority in the
Using Canned Responses. Canned responses get a bad rap in marketing. While using the wrong canned responses can harm interactions, using personal and effective canned
Sales Life Cycle. Everyone wants to shorten their sales cycle. According to a Salesforce study, 25% of sales teams believe shortening the sales cycle’s length
ABM Marketing. Account-Based Marketing (ABM) has been trending for the last few years and is becoming more popular every day. Why? According to research by
Customer Service Strategy. Most highly successful businesses have one thing in common; they excel at customer service. It’s simple. When you keep your customer happy,
Age of Conversational AI Omnichannel Conversational AI-Powered Platform experience high surge in customer requests to deliver more business automated processes across various verticals CommBox, the
AI-Powered Omnichannel AI-Powered Omnichannel platform sees 90% rise in revenue due to COVID-19 with more businesses moving towards automated customer communications There are perhaps no
Business Intelligence. It should come as no surprise that customer experience is one of the leading ways companies compete in 2020. This will continue into 2021,
Most Updated Customer Experience. Provide your customers with an excellent experience, and they’ll be more loyal, buy more products, and tell their friends about it.
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