Commbox - CommBox

Automation

Reframing Agentic AI for Brands

There’s no shortage of noise in the AI and CX space today. From “generative” to “intelligent” to “autonomous,” the labels are stacking up—each promising transformation,

Automation

HP’s Customer Service Fail: Why Bad CX Backfires (and How to Avoid It)

HP’s Recent Customer Service Controversy Shows Why Companies Need Better CX Strategies Last month, HP made headlines for all the wrong reasons when it implemented

Press Release

CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience

CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience Boston, MA – Nov. [18], 2024 – CommBox, a leading enterprise-grade omnichannel, AI-powered customer

Save Your Agents' Time and Reduce Costs with a Live Chatbot

Artificial Intelligence

Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

In such an ever-evolving landscape of customer service, businesses and customer support services are continuously exploring innovative solutions to increase efficiency and streamline operations. One

Customer Service

Craft Your Customer Service Chatbot in 5 Steps with ChatGPT

Craft Your Customer Service Chatbot 1. The Evolution of Customer Interactions In such a rapidly changing landscape of customer service, businesses are continually working hard

Chatbot

Generative AI for Sales: 5 Practical Use Cases for Boosting Acquisition and How to Get Started

In today’s rapidly evolving business landscape, closing a deal often requires tremendous manual work. From cold calling and lead qualification to endlessly chasing unresponsive leads,

Generative AI

Supercharge Your SAP with CommBox for Effective Customer Communication

Effective Customer Communication. SAP has long been one of the leading ERP systems across industries and organizations. Using SAP means you’ll be able to manage

Call Center

The era of Autonomous Communication is here

Autonomous Communication. Lately, we’ve been hearing more and more about Autonomous Communication. Is it yet another soon-to-be-forgotten buzzword, or is it a true, fundamental shift

Generative AI

Generative AI: Redefining the Equation of Volume-Cost in Customer Service

Generative AI. In the world of economics, there are fundamental principles that we rarely question or debate. We accept, without hesitation, that the forces of

Generative AI

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

Why CommBox is Highly Rated Across 14 CX Categories CommBox Recognized as Leaders. We are honored to announce that CommBox has been recognized by G2

Generative AI

CX Redefined: Evolving Beyond Self Service to Business Messaging

CX Redefined Why It’s Time to Move Beyond Self Service Timing is everything when it comes to connecting with your customers. Customers today have a

Customer Experience

9 Advantages of Customer Service Chatbots

Customer Service Chatbots. ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh in on the debate that this impressive

Tag: Commbox

Reframing Agentic AI for Brands

HP’s Customer Service Fail: Why Bad CX Backfires (and How to Avoid It)

CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience

Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

Craft Your Customer Service Chatbot in 5 Steps with ChatGPT

Supercharge Your SAP with CommBox for Effective Customer Communication

The era of Autonomous Communication is here

Generative AI: Redefining the Equation of Volume-Cost in Customer Service

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

CX Redefined: Evolving Beyond Self Service to Business Messaging

9 Advantages of Customer Service Chatbots

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices
straight from the experts.

Tag: Commbox

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices straight from the experts.

Get the CX best practices
straight from the experts.