Customer Experience

Automation

B2B eCommerce: Why Every Business Needs a Chatbot

B2B eCommerce. Over the past several years, experts have agreed that in the near future, most of the interactions with customers will not be handled

remote work

How to Enhance Customer Experiences with Chatbots in Financial Services

Chatbots in Financial Services. The customer experience is fundamental to success if you’re running a business. However, it can be hard to make your business

Chatbot

7 Ways to Create a Great Customer Experience Strategy

Great Customer Experience Strategy. Customer experience is one of the most important factors in business success. According to Deloitte, a whopping 88% of businesses are now

Chatbot

10 Most Effective Customer Retention Strategies

Customer Retention Strategies. Acquiring new customers is an excellent way to increase sales and revenue. However, retaining the existing customers plays a significant role in

CommBox Blog - Whatsapp Video-chat-cover-1

Chatbot

Boosting Your Customer Experience with Video Call Support

Video Call Support. In 2020 and 2021, video calls across all contact centers or call centers’ customer support channels have gained a lot of steam.

Sales

CommBox CRM Integration: Utilize Omnichannel Solutions to Build Long-Term Customer Relationships

CRM integrations are crucial for your business. Customer relationships are challenging to build and maintain, especially at large scales. That’s why 91% of businesses with

Chatbot

Loyalty Programs: How to Enhance their Value for Your Business

Loyalty Programs. Loyalty programs are one of the best marketing strategies that businesses can use to build customer’s trust while maintaining their brand value. To

CommBox - Blog - Multichannel-vs-Omnichannel

Omnichannel Communication

Multichannel vs. Omnichannel Approach: Which is Best for Your Customer Communication?

Multichannel vs. Omnichannel. Customer communication is the backbone of every enterprise that’s on its growth path. Luckily though, technology has enabled businesses to communicate with

Customer Experience

10 Tips for Creating a Great Chatbot

Great Chatbot. Chatbots are great for customer service. They are fast, efficient, and can manage multiple tasks simultaneously while maintaining a unified brand tone and

Omnichannel Communication

Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots

Self-Service Support. Self-service support channels such as automated chatbots, online portals, knowledge base and FAQs are no longer an exception for businesses. Today, they’re a

Chatbot

Sales Chatbots: How to Grow Revenue Using Conversational AI

Sales Chatbots. Businesses are widely deploying AI-powered service chatbots to improve customer service and increase sales. In fact, between 2018 and 2020, the adoption of

Top 5 Customer Communication Challenges and Solutions for the Financial Industry

Customer Experience

Tag: Customer Experience

B2B eCommerce: Why Every Business Needs a Chatbot

How to Enhance Customer Experiences with Chatbots in Financial Services

7 Ways to Create a Great Customer Experience Strategy

10 Most Effective Customer Retention Strategies

Boosting Your Customer Experience with Video Call Support

CommBox CRM Integration: Utilize Omnichannel Solutions to Build Long-Term Customer Relationships

Loyalty Programs: How to Enhance their Value for Your Business

Multichannel vs. Omnichannel Approach: Which is Best for Your Customer Communication?

10 Tips for Creating a Great Chatbot

Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots

Sales Chatbots: How to Grow Revenue Using Conversational AI

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CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices
straight from the experts.

Tag: Customer Experience

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices straight from the experts.

Get the CX best practices
straight from the experts.