Customer Journey

Customer Service

What is Customer Obsession? How to Become Customer-Obsessed with AI Chatbots

Being customer-obsessed is not just another “in” word of the moment; it’s an essential part of your business’s strategy if your mission is to stay

Call Center

The era of Autonomous Communication is here

Autonomous Communication. Lately, we’ve been hearing more and more about Autonomous Communication. Is it yet another soon-to-be-forgotten buzzword, or is it a true, fundamental shift

Generative AI

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

Why CommBox is Highly Rated Across 14 CX Categories CommBox Recognized as Leaders. We are honored to announce that CommBox has been recognized by G2

Customer Service

What is a Customer Journey Map and Why Do You Need One?

Customer Journey Map. Do you know what your customer’s journey looks like? If not, you need to create a customer journey map. A customer journey

Sales

5 Steps to Audit Your Customer Service

As a business owner, you must provide excellent customer service. By helping customers out in any way you can, you help improve relationships with existing

Omnichannel Communication

Business Automation: How it Redefines Your Customer Service

Business automation is becoming more crucial for service providers worldwide. With the rising demand for digital support and services, organizations struggle with the massive load

Customer Experience

Wow Your Customers With These 8 Customer Experience Strategies

Customer Experience Strategies. Delivering an exceptional customer experience (CX) is one of the most impactful aspects that set brands apart from their competitors. That being

Chatbot

5 Steps to Skyrocket Your Digital Customer Service in 2021

Digital Customer Service Digital customer service is a must for each and every business in 2021. It’s your Queen, King, and Ace, all in one

Customer Service

What does Great Customer Experience Look Like in 2021?

Customer Experience. With 2020 (thankfully) behind us and the outlook for 2021 being more positive than the year past, many businesses are feeling optimistic and

Customer Experience

Customer Experience In The Mobile Attribution Space, 7 Things You Must Focus On

Customer Experience and the customer journey are intrinsically linked. You can’t separate your customers’ actions when interacting with your brand from how they feel about the experience.

Customer Experience

Turning Customer Support into Your Competitive Advantage – 7 Tips to Get Started

Competitive Advantage. In a world where fierce competition is the new baseline state of being, businesses are forced to look for innovative new ways to

Omnichannel Communication

Best Practices for Delighting Customers and Improving CX in the Automotive Industry

Delighting Customers. Competition is extremely high in the auto industry. While other industries can afford to miss a sale and work harder to entice that

Tag: Customer Journey

The era of Autonomous Communication is here

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

What is a Customer Journey Map and Why Do You Need One?

Business Automation: How it Redefines Your Customer Service

Wow Your Customers With These 8 Customer Experience Strategies

5 Steps to Skyrocket Your Digital Customer Service in 2021

What does Great Customer Experience Look Like in 2021?

Customer Experience In The Mobile Attribution Space, 7 Things You Must Focus On

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices
straight from the experts.

Tag: Customer Journey

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices straight from the experts.

Get the CX best practices
straight from the experts.