57%

Inquiries automated through self-service on messaging

50%

Contact center calls routed to messaging channels

35%

Reduction in manpower and operational costs

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Using CommBox, we streamlined 47% of patient requests on WhatsApp across our 1000 clinics and 14 hospitals, achieving a 10% CSAT increase over six months.

Gil Ruda, Head of Digital at Clalit Health

Read how Clalit Healthcare transformed its patient experience with self-service on messaging.

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Gracias a CommBox, automatizamos el 85% de nuestras solicitudes de servicios de entrega, lo que se tradujo en una mejora del 98% del SLA, un aumento del 58% de la CSAT y una reducción del 35% de los costes de agentes humanos.

Bar Sol, Head of Customer Service at HFD Logistics

Read how HFD shifted to autonomous communications.

Deliver exceptional experiences while enhancing operational efficiency.