AI - CommBox

Automation

Reframing Agentic AI for Brands

There’s no shortage of noise in the AI and CX space today. From “generative” to “intelligent” to “autonomous,” the labels are stacking up—each promising transformation,

Automation

HP’s Customer Service Fail: Why Bad CX Backfires (and How to Avoid It)

HP’s Recent Customer Service Controversy Shows Why Companies Need Better CX Strategies Last month, HP made headlines for all the wrong reasons when it implemented

Customer Service

Craft Your Customer Service Chatbot in 5 Steps with ChatGPT

Craft Your Customer Service Chatbot 1. The Evolution of Customer Interactions In such a rapidly changing landscape of customer service, businesses are continually working hard

Generative AI

Supercharge Your SAP with CommBox for Effective Customer Communication

Effective Customer Communication. SAP has long been one of the leading ERP systems across industries and organizations. Using SAP means you’ll be able to manage

Call Center

The era of Autonomous Communication is here

Autonomous Communication. Lately, we’ve been hearing more and more about Autonomous Communication. Is it yet another soon-to-be-forgotten buzzword, or is it a true, fundamental shift

Generative AI

CX Redefined: Evolving Beyond Self Service to Business Messaging

CX Redefined Why It’s Time to Move Beyond Self Service Timing is everything when it comes to connecting with your customers. Customers today have a

Customer Experience

9 Advantages of Customer Service Chatbots

Customer Service Chatbots. ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh in on the debate that this impressive

Customer Service

7 Lead Generation Metrics You Need To Track Today

Lead Generation Metrics. Generating qualified leads is no easy task. With so much raw data available at any given time, marketers are having a tough

Automation

5 Causes of Excessive Customer Churn and How to Handle Them

Excessive Customer Churn. Acquiring new customers will always cost more than keeping the ones you already have. Not to mention that upselling products to your

Analytics

Startups: How To Choose The Right Customer Service Channel

Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot to think about. But behind the buzzwords – the metrics, the

Customer Service

CommBox for Sales: How to Get More Leads and Boost Conversions with a Smart Customer Communication Solution

CommBox for Sales. Every business’ survival lies in successful sales at a large scale, but selling your products and services is no easy task. Using

Business Messaging

WhatsApp Business: How to Utilize AI-Powered Chatbots for Sales and Support

WhatsApp Business. WhatsApp is a strong and effective business tool, able to reach 98% of users via messaging. That’s why more than 50 million businesses

Tag: AI

Reframing Agentic AI for Brands

HP’s Customer Service Fail: Why Bad CX Backfires (and How to Avoid It)

Craft Your Customer Service Chatbot in 5 Steps with ChatGPT

Supercharge Your SAP with CommBox for Effective Customer Communication

The era of Autonomous Communication is here

CX Redefined: Evolving Beyond Self Service to Business Messaging

9 Advantages of Customer Service Chatbots

7 Lead Generation Metrics You Need To Track Today

5 Causes of Excessive Customer Churn and How to Handle Them

Startups: How To Choose The Right Customer Service Channel

CommBox for Sales: How to Get More Leads and Boost Conversions with a Smart Customer Communication Solution

WhatsApp Business: How to Utilize AI-Powered Chatbots for Sales and Support

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices
straight from the experts.

Tag: AI

Stay in the loop

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

Get the CX best practices straight from the experts.

Get the CX best practices
straight from the experts.