Blog

Discover the new era of AI-powered customer experience for improved business outcomes.

Reframing Agentic AI for Brands

WhatsApp Referrals Facebook ad attribution via CommBox

How to Track WhatsApp Conversions from Facebook Ads: The Complete Attribution Guide

HP’s Customer Service Fail: Why Bad CX Backfires (and How to Avoid It)

digital healthcare

What America Can Learn From The World’s Most Digital Healthcare System

Stay in the loop

Get the latest industry trends and best practices in CX, messaging and automation straight to your inbox.

CommBox Blog - Customer-Service
Analytics

Startups: How To Choose The Right Customer Service Channel

Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot...

Read more
Google Business Messages – The Complete Guide by CommBox
Customer Experience

Google Business Messages – The Complete Guide

Google has recently released a new customer communication channel called Google Business Messages. This unique...

Read more
9 Customer Retention Strategies to Use in 2022
Business Messaging

9 Customer Retention Strategies to Use in 2022

Customer Retention Strategies. For a business to be profitable, it is important to be able...

Read more
CommBox Blog - Help
Customer Experience

9 Advantages of Customer Service Chatbots

Today, only a chatbot based on artificial intelligence (AI) can provide the fastest and highest...

Read more
CommBox Blog - Whatsapp-Promotional-Messages
Customer Experience

How to Boost Sales with WhatsApp Promotional Messaging

Boost Sales with WhatsApp. Promotional WhatsApp Campaigns are one of today’s most efficient marketing tools....

Read more
5 Steps to Audit Your Customer Service
Sales

5 Steps to Audit Your Customer Service

As a business owner, you must provide excellent customer service. By helping customers out in...

Read more
SAP-INTEGRATION-YT CommBox jpg

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

02 min to watch

LEVEL-UP-COMMBOX-2 CommBox

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

01 min to watch

CommBox-GenAI-webinar

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

Get the CX best practices straight from the experts.