fbpx

Tag: Self Service

Blog

Experience the new world of autonomous communication.

Generative AIBusiness MessagingCustomer ExperienceWhatsApp BusinessAutomationChatbotCall CenterArtificial IntelligenceCustomer ServiceConversational AI

  • 10 Tips for Creating a Great Chatbot

    10 Tips for Creating a Great Chatbot

    Chatbots are great for customer service. They are fast, efficient, and can manage multiple tasks simultaneously while maintaining a unified brand tone and voice. Chatbots can save up to 30% in customer service costs. Businesses across various sectors such as the financial industry, healthcare, and retail understand how exceptional chatbots are, as seen by a… Read more

  • Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots  

    Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots  

    Self-service support channels such as automated chatbots, online portals, knowledge base and FAQs are no longer an exception for businesses. Today, they’re a rule for any SMB and large-scale organization. Here’s why… Research indicates that 67% of consumers prefer self-service over speaking to a company representative. Furthermore, about 90% of consumers expect brands and organizations… Read more

Stay in the loop

Get the latest industry trends and best practices in CX, messaging and automation straight to your inbox.

Get the CX best practices straight from the experts.

Build the customer experience
you always wanted