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GENERATIVE AI EBOOK

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The Impact of Generative AI Chatbots on Customer Satisfaction

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How to get started with AI in 5 simple steps

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5 business takeaways from packed UK customer service event

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Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

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Blog

The era of Autonomous Communication is here

Autonomous Communication Lately we ve been hearing more and more about Autonomous Communication Is it yet another soon to be forgotten buzzword or is it...

3 min read

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Blog

Why Your Support Agents Should Help in Creating Your Sales Funnel – Best Practices!

Sales Funnel There are so many funnels processes guides workflows and more involved in the...

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Blog

5 Things You Can Do to Re-Engage Your Customers After the Pandemic Crisis

Pandemic Crisis While it will likely be many more months or even years until we...

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Contact Center as a Service (CCaaS) – What Is It? How Your Business Can Benefit from CCaas!

Contact Center as a Service The world of IT is moving into the cloud This...

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Keeping Your Customer-Centric Approach During Hard Times

Customer Centric Approach The current coronavirus pandemic has plunged many people into hard times both...

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Blog

Building Your Sales Pipeline by Using Your Customer Service KPIs for Better Results – How-to Guide

Customer Service KPIs Your sales pipeline is something you need to plan carefully and get...

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Digital Customer Communications – 8 Trends You Should Look for in 2021

Digital Customer Communications The world of customer communications is constantly changing and with the rate...

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CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

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CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

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Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

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