Products
Solutions
Resources
Pricing
Partners

Automation & Generative-AI

Leverage AI chatbots, custom workflows, ChatGPT and more

Unified Agent Workspace

Connect agents across channels to offer an omnichannel experience

CommBox Platform

Tailor CommBox to your needs with complete client-level customization

Messaging & Campaigns

Engage thousands of customers in a single click

Reporting & Analytics

Make informed decisions with dashboards and reports

App Center

Integrate seamlessly with every channel, system & app

CommBox Era AI

Leverage Generative AI to boost automation and & agent efficiency

Solutions

CommBox for Digital Service

Provide exceptional service across all digital channels with humans and AI bots

CommBox for Sales & Marketing

Streamline acquisition, lead generation and customer engagements to win every deal

CommBox for HR

Win top talents with AI-powered digital engagement

Industries

Telecom

eCommerce

Insurance

Healthcare

Financial Services

Automotive

Logistics

Hospitality

Utility

Education

Government

TOP FEATURES

Shift call volume to digital

24/7 self-service

Appointment scheduling

Lead qualification

Blog

All the latest trends and innovations in CX automation

Help Center

Read our product releases, guide and tech specs

Press Room

News articles, press releases and more

Customer Stories

Read how leading brand grow with us

Developer Center

All tools, information and APIs

Webinars & eBooks

CX best practices straight from the experts

GENERATIVE AI EBOOK

Read the guide and leap into the new era of AI customer service

Blog

Experience the new world of autonomous communication.

The Impact of Generative AI Chatbots on Customer Satisfaction

3min to read

How to get started with AI in 5 simple steps

3min to read

5 business takeaways from packed UK customer service event

3min to read

Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

3min to read

Stay in the loop

Get the latest industry trends and best practices in CX, messaging and automation straight to your inbox.

Blog

The era of Autonomous Communication is here

Autonomous Communication Lately we ve been hearing more and more about Autonomous Communication Is it yet another soon to be forgotten buzzword or is it...

3 min read

Read more

Blog

The Customer Service Experience for Millennials and Gen Z

Millennials and Gen Z With the Baby Boomers taking a back seat it s time...

Read more

Blog

How to Use Customer Feedback to Generate Sales

Customer Feedback Anyone who has a business knows that they need to do their best...

Read more

Blog

Is Your Team Ready for the Holiday Season?

Team Ready It s that time of year again Decadent hot drinks German markets the...

Read more

Blog

Top Contact Center Technology You Should Use For Better Customer Service

Contact Center Technology The Appropriate Use Of Technology In Contact Center Operations Can Resolve Even...

Read more

Blog

It’s Time to Automate Your Business

Automate Your Business The adoption of Automation and AI is rapidly increasing across the global...

Read more

Blog

Automate Your Contact Center, Tips, Guide, Get Ready for 2020

Automate Your Contact Center With the digital transformation totally changing the way we work and...

Read more

Read More Articles

CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

02 min to watch

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

01 min to watch

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

Get the CX best practices
straight from the experts.