Service Recovery Skills. Successfully customer service starts and ends with your support team. Your customer service staff need to do so many things. They need
AI-Powered Omnichannel AI-Powered Omnichannel platform sees 90% rise in revenue due to COVID-19 with more businesses moving towards automated customer communications There are perhaps no
Measure Customer Experience ROI. Customer experience is a hot topic in business right now, and we expect this to continue far into the future. With
Customer Success Story Who Are The eTeacher Group? “At eTeacher our focus is on bringing together dedicated teachers with eager students, in a unique learning
Collaborative and Prosperous Workplace. What company doesn’t want to create a highly collaborative and prosperous workplace? Everyone wants to do this, but yet, not everyone
Delighting Customers. Competition is extremely high in the auto industry. While other industries can afford to miss a sale and work harder to entice that
Ran Yosef CommBox. We’ve got Annette Franz here with us today. Annette is the founder and Chief Experience Officer of CX Journey, and she was
Wecom. CommBox, the fast-growing company in the field of omnichannel customer communications powered by AI is happy to announce that it has recently partnered with
Omnichannel Communications. Omnichannel approaches to both communication and sales are fast becoming the new standard for organizations across the world. In many ways, this shift
Effortless Customer Experience. Customer experience is a top focus for organizations in the digital age, and for many businesses, it is their number one focus.
Glil-Yam, Herzliya, Israel June 1st, 2020. CommBox Partners up. CommBox the leading company in providing omnichannel customer communications and business automation solutions, recently announced that
Contact Center as a Service. The world of IT is moving into the cloud! This trend has been happening for several years as more and
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