Glil-Yam, Herzliya, Israel May 29th, 2020. CommBox Launched. CommBox the popular all in one customer support & messaging platform recently launched a new and improved software
Electronic Signature. Digitization has been a major goal for businesses over the last decade. This move towards a more online and digital way of operating
Customer Communications. Customers are the lifeblood of successful businesses and there’s no such thing as a successful business without effective communication. Communication is a critical
Restaurant Chatbots. According to CX Network, 53% of companies identify AI as an important tool in creating a “customer-first culture”. Another study found that 56%
Customer Experience in the Health Sector. In 2020 we’re seeing huge innovation in the health sector. Historically, the health sector has been slow to adapt
Customer Retention in the Telecom Industry. The global telecommunications industry had a value of $1.4 trillion in 2019. With the transition to 5G services set
Business Automation During a Pandemic. The ongoing Coronavirus crisis has dramatically changed the way we work, at least in the short term. This pandemic is
Hiring a CIO. Staying competitive in 2020 is critical. There are so many companies out there and so many advanced technological tools, that being truly
2020 at CommBox. We’ve just finished the first quarter of 2020. Although we are in the middle of a world crisis we decided that life
Sales Chatbots. Chatbots are here and they’re here to stay! In the last five years, chatbots have risen to prominence on websites and apps all
Take Care of Your Customers. You’ve probably heard of the phrase “take care of your employees and they’ll take care of your business”. It’s a
Outstanding Omnichannel Customer Service. To consistently provide excellent customer service, you need to evolve to meet customer expectations. As we progress through the digital age,
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