Keeping Your Customer-Centric Approach During Hard Times
Customer-Centric Approach, The current coronavirus pandemic has plunged many people into hard times, both financially, and in terms of their health. Similarly, this time has
Customer-Centric Approach, The current coronavirus pandemic has plunged many people into hard times, both financially, and in terms of their health. Similarly, this time has
ommBox Partners Program. At CommBox we strive to make meaningful partnerships with the companies who need our omnichannel robust solution the most! We believe a
Customer Retention in the Telecom Industry. The global telecommunications industry had a value of $1.4 trillion in 2019. With the transition to 5G services set
Customer Marketing. We all realize that customers who are fully engaged are more likely to continue to be loyal customers. So, it’s easy to see
Customer Phone Support. Traditional support and service desk models no longer meet the exacting standards of today’s modern consumer living in an innovative and digital
Your customer service department is a great opportunity to connect with customers, help them solve problems, and show how much you care. When you get
Loyalty is what keeps your customers coming back to you and keeps them away from your competitors. Building up customer loyalty doesn’t happen by accident.
According to recent research, 89% of companies compete primarily on the basis of their customer’s experience, which is a huge leap from the meager 36% back
Customer Churn. You probably have found that it is easier getting new customers than retaining them. However, the more customers you are able to retain,
SMS as a Business Service Channel. SMS …or text messages have been around since 1992 when the first message was sent. It’s barely changed much at
Communication Channels. We live in a world where data breaches are happening at an extreme rate, fake news is posted everywhere, and misinformation is commonplace.
Customer Service Team. It’s no secret that high-quality customer service is incredibly important for businesses of all sizes. With great customer service, you can improve
Get the latest industry trends and best practices in CX, messaging and automation straight to your inbox.
02 min to watch
01 min to watch
49 min to watch
PRODUCTS
SOLUTIONS
INDUSTRIES
RESOURCES
© 2024 CommBox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Accessibility Statement. Sitemap.
PRODUCTS
SOLUTIONS
INDUSTRIES
RESOURCES
© 2024 Commbox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Sitemap.
Already have an account? Sign in