Tag: Omni-Channel
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How to Leverage Technology to Improve Your Omni-Channel Communication
Imagine you’re shopping for a watch. You want a watch design that is you. So you Google “watches.” You see a company like Shinola in the ads section of the search results. You click on one of the ads and are directed to Shinola’s website, where a chatbot asks, “Have a Question?” You type in… Read more
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