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57%

Inquiries automated through self-service on messaging

50%

Contact center calls routed to messaging channels

35%

Reduction in manpower and operational costs

5739394-200

Using CommBox, we streamlined 47% of patient requests on WhatsApp across our 1000 clinics and 14 hospitals, achieving a 10% CSAT increase over six months.

Gil Ruda, Head of Digital at Clalit Health

Read how Clalit Healthcare transformed its patient experience with self-service on messaging.

Healthcare & Pharmaceuticals,
Large size (1000 - 5000+)

Food & Consumer Goods , Medium size (500 - 1000)

Telecommunications , Large size (1000 - 5000+)

5739394-200

Using CommBox, we automated 85% of our delivery service requests, leading to a 98% SLA enhancement, a 58% increase in CSAT, and a 35% reduction in human agent costs.

Bar Sol, Head of Customer Service at HFD Logistics

Read how HFD shifted to autonomous communications.

Deliver exceptional experiences while enhancing operational efficiency.

Products
CommBox Era AI Generative AI for Customer Service Automation

Generative AI to boost automation & agent efficiency

Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

Connect agents across channels to offer an omnichannel experience

Tailor CommBox to your needs with complete client-level customization

Engage thousands of customers in a single click

Make informed decisions with dashboards and reports

Integrate seamlessly with every channel, system & app

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